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	Author	de Meira Albach, V.; Cardozo Moreira, J.; Burns, R.C.
	Title	Methodological proposal for the analysis of the online reputation of protected areas			Type
	Year	2018	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 9 - Proceedings	Issue		Pages	461-462
	Keywords	MMV9
	Abstract	In order to analyze the online reputation of protected areas on the TripAdvisor website, and to identify visitor’s opinions regarding satisfaction, quality and experience, categories of analysis have been defined. Three main categories are suggested: Landscape, Services and Activities. These categories encompass key aspects of analysis, with the use of keywords
	Call Number				Serial	4195
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