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	Author	Farias-Torbidoni, E.I., Baric, D., Anic, P.
	Title	A segmentation approach in determining visitor motivation to engage in physical activities levels. The case of Spanish protected areas			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	363-365
	Keywords	MMV8
	Abstract	In last three decades, the volume of published literature, acknowledged that wilderness and protected areas play an important role in natural ecosystem conservation and provision of wide variety of goods and services necessary for sustaining the wellbeing of human community in general. Increased demand of society for participation in outdoor recreational activities during the leisure time, to date, instigate a number of scholars and community initiatives to focus their attention on promotion of protected natural settings as key “units” for the enhancement of human physical and mental health . As protected area visitors do not represent one homogenous group, it therefore, seems crucial to provide park managers understandable empirical evidences about whether and to which extent visitors differ in terms of willingness to engage in different physical activities levels. Despite that similar investigations have been conducted, the majority of them were focused on visitors to urban parks than wilderness and protected natural settings. Therefore, the purpose of this article is to segment the visitors to five protected natural areas in Cataluña (Spain), by their motivation to engage in physically challenging activities and then after to examine the influence of socio-demographic, trip, motivational and attitudinal descriptors on segmentation membership.
	Call Number				Serial	3974
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	Author	Folmer, A.
	Title	Wildlife and flora and the valuation of green places: a comparison between local and national green places in the Netherlands			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	104-107
	Keywords	MMV8
	Abstract	In my study, wildlife and flora were defined as all species that can be encountered in the Netherlands. From another version of the Hotspotmonitor (version 1.9, in Folmer, Haartsen, Daams and Huigen, in press), it was found that locally, relatively common animal species are found attractive (e.g. Highland cattle, deer, waders, hedgehogs, ducks, frogs, dragonflies, rabbits, fish), whereas nationally, charismatic, and large wildlife are mentioned most often (e.g. wild boars, foxes, seals, and badgers). With regard to flora in local and national green places, the differences are less profound, locally, trees are mentioned most frequently, whereas nationally, heather is on first position. For both green places at local and national level, plants, flora, flowers, and more specifically orchids, are also mentioned as reason for attractiveness (Folmer et al.,in press).
	Call Number				Serial	3892
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	Author	Udas, E., Sacher, P., Mayer, M., Meyerhoff, J., Haider, W.
	Title	Towards a carbon-neutral university: Assessing the recreational value of a university forest and the tradeoffs with other ecosystem services			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	92-95
	Keywords	MMV8
	Abstract	In our research, we aim to assess tradeoffs and synergies between major forest ecosystem services for designing a decision support tool that provides anoptimal forest management strategy to offsetunavoidable carbon emissions of the EMAU (Figure). As tradeoffs between forest recreation and carbon offsetting were largely unknown for the EMAU forests due to lack of informationon public preferences, it was necessary to conduct visitor monitoring and recreational preference surveys.
	Call Number				Serial	3888
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	Author	Baric, D., Anic, P., Toncic, M., Macias Bedoya, A.
	Title	Exploring visitors’ desired benefits in Paklenica National Park, Croatia: Development, validation and management implications of measurement instrument			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	328-330
	Keywords	MMV8
	Abstract	In recent decades, a number investigations that addressed visitors desired benefits in protected areas have attracted considerable attention from various research teams (Ballantine & Eagles 1994, Pierskalla et al. 2004, Weber & Anderson 2010). Despite the differences in methodological approaches and the statistical techniques employed, the key findings revealed that the desire to enjoy and admire nature, learning about cultural and natural features, escaping and solitude, social affiliation and personal achievement were considered as the most important benefit sought to bring visitors to protected areas. The main purpose of this study was to develop a simple and cost-effective measurement instrument to monitor visitors desired benefits in Paklenica National Park in Croatia. Precisely we used a literature-driven approach to test the relevancy of five hypothesized benefit dimensions, composed of eighteen recreational experience items, on the general visitor sample. These were: Enjoy nature, Novelty and learning, Socializing, Escape and solitude and Personal achievement.
	Call Number				Serial	3963
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	Author	Cimbaljevic, M., Milentijevic, N.
	Title	ICT in promoting and interpretation in protected areas – example of Serbian national parks			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	82-83
	Keywords	MMV8
	Abstract	In recent years, the role of information and communication technologies (ICT) in the environment protection and promotion has attracted great attention. ICT can improve the understanding of environmental issues in humans, as well as their political implications. In research, ICT application is generally considered as a way to use this technology for the benefit of the environment. Today, communication processes are strongly associated with the use of Web 2.0 tools, working on desktop computers and mobile devices. Such advantages and challenges of modern ICT’s are quite relevant for large protected areas (e.g. national parks). Nonetheless, destination success depends on its capacity to create and promote the competitive tourism product according to preferences and requirements of potential and existing demand. For these purposes, in addition to ICT’s, geographic information systems (GIS) play an important role.
	Call Number				Serial	3885
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	Author	De Souza Pimentel, D., Meireles, C.P., Maia, S., Barcellos, M.M.
	Title	Interpretative trails to enable an environmental education process in a Brazilian park			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	393-396
	Keywords	MMV8
	Abstract	In the Brazilian parks’ institutional field, EE is an integrating axis of the public use, as it is a planned activity for all the categories established by the National System of Conservation Unities’ law (SNUC), that regulate this kind of protected area in Brazil. Considering the process of parks’ institutionalization and the consequent recognition of its importance for society, EE could enable a closer relationship among managers, adjacent communities and visitors (Pimentel and Magro, 2012). The Environmental Interpretation (EI) is based on practical experience of natural areas’ visiting, to inform, to raise awareness, to educate and to encourage the ability of observation and reflection about the relations of people with nature (Tilden, 1977). This can provide a structure for carrying out educational activities and contribute to the promotion of social mobilization in support of environmental conservation. Thus, the EI is an enabling tool for Environmental Education, both generating positive impacts related to public use in parks (Cole, 2012). So, Interpretative Trails (IT) should stimulate new perceptions about nature based on a critical stance to allow this new environmental awareness. The objective of this paper is to present the development of two Interpretative Trails for Environmental Education in the Serra da Tiririca State Park (RJ – Brazil).
	Call Number				Serial	3985
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	Author	Bergsma, M., Kadijk, H.
	Title	Tourism Markers for National Parks – The Case of the Netherlands			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	72-73
	Keywords	MMV8
	Abstract	In the Dutch nature conservation tradition and the management of National Parks, the focus has mainly been on nature protection, education and research. In other countries the NP’s have much more economic value for consumers and entrepreneurs (Van der Windt, 2012). Especially well established parks attract overnight visitors which spend money on accommodation and food in the surroundings of the national Park (Mayer et al, 2010). So tourists who are on holiday and visit a National Park in a particular country, are of economic value for the management of the protected area and local residents and gateway communities (Thomas, Huber & Koontz, 2015, King et al, 2012). In many regions National Parks and other protected areas have become an important attraction and play an important role in destination development (Reinius and Fredman, 2007). Such attractions are very important for the development of a tourism destination and the major motivator for tourists to travel to a certain destination. Effective marketing of the heritage values of the attractions will enhance revenue streams from tourism (King et al, 2012). A technique to build visitor awareness about the heritage values, is to present the tangible and intangible elements of the National Park prominently, consistently and repeatedly throughout the customer journey. This is not only important for the visitor experience but also for building positive beliefs and behaviours among decision makers, local inhabitants and tourism businesses (King et al, 2012).
	Call Number				Serial	3881
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	Author	Grinfelde, I., Livina, A.
	Title	Enhancing vitality of young students by integrated experience-based outdoor education methods			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	489-492
	Keywords	MMV8
	Abstract	In the present study the particular case of Vidzeme University of Applied Sciences Tourism and Leisure studies (founded in 1996, Valmiera, Latvia) will be used to present the experience of integration of outdoor physical activities in the study program with a focus on development of skills knowledge and reduction of institutional barriers for physical activities. Despite the fact that a good physical condition is not only a personal issue, but also a professional precondition in case of tourism, the research of Grinberga (2016) reveals that 70% of students identify their lifestyle as sedentary and inactive (11% with 0 activity), 45% of respondents said that they do some outdoor activities because of the added value of natural surroundings. The most common problems related to physical inactivity that students mentioned is back pain, decrease of physical fitness, (difficulty to move, muscle weakness etc.), also weight gain, poor immunity and sickness, pain in the neck, apathy. In their comments about the reasons for inactivity students mention lack of time due to the intensive lecture schedule which could be interpreted as an organizational barrier.
	Call Number				Serial	4014
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	Author	Melichar, J., Kaprova, K.
	Title	Measuring recreation benefits of forest quality change with contingent behavior model			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	319-322
	Keywords	MMV8
	Abstract	In this study, a single site travel cost model is applied to infer recreational values placed by visitors on Jizerské hory Mountains (JH), one of the oldest landscape protected areas in the Czech Republic. Observed and stated behavior of recreationists are analyzed and used to estimate welfare changes associated with four hypothetical programs that improve or degrade the environmental quality in the area. The hypothetical scenarios are (i) decline of the forest quality of the existing spruce wood in the near future because of continuing air pollution (70% of spruce forest destroyed), (ii) change of forestry composition to 80% of broad-leaved trees which are more resistant to air pollution than spruce wood, (iii) the designation of the bird area as a Natura 2000 network which will cover 40% of the area and increases the number of birds, and (iv) charging an entrance fee into the bird area of 30 CZK.
	Call Number				Serial	3960
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	Author	Gecek, S., Klanjscek, J., Marn, N., Legovic, T., Klanjscek, T.
	Title	Estimating benefits of nature conservation: ecosystem service valuation in Krka National Park (Croatia)			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	462-464
	Keywords	MMV8
	Abstract	In this study, we estimate the benefits of ES in Krka National Park (Croatia) – to the local population and to the Park visitors. We develop new methodology to estimate indirect monetary benefits of nature-based tourism to local population (i.e. local economy), and non-monetary benefits of nature-based tourism to Park visitors. Additionally, using existing approaches (CICES), we estimate monetary benefits of provisional and regulating ecosystem services (ES), and direct monetary benefits of nature-based tourism (cultural ES).
	Call Number				Serial	4006
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	Author	Jakovic, B., Tubic, D., Baklan, R.
	Title	Touristic events as generators of visitations increase and tourism sustainability of Nature parks			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	117-119
	Keywords	MMV8
	Abstract	Increased demand and interest in outdoor recreation is an ideal opportunity for tourism development in protected areas, but also and challenge for park management to attract more visitors, meettheir needs andexpectations. Satisfying the needs as well and the expectations of the visitors, mostly lead to achieving a higher level of touristic experience which brings multiple benefits for the visited protected areas, such as increased spending, longer stay, return, recommendation etc.Seeing that the revenues from traditional government sources decreasing, tourism provides a vital source of revenues for park agencies. It also provides a key means for protected area agencies to realize their objectives relating to visitor appreciation and enjoyment (Bushell, Eagles, 2006). Anyway, the tourism development in protected areas brings not only benefits, but also the expenses, from the ecological, economical and sociocultural point of view.Ensuring that tourism contributes to the sustainable management of protected areas, it will require enhanced cooperation and partnerships among the tourism industry, governments at all levels, local communities, protected area managers and planners (Eagles et al., 2002).
	Call Number				Serial	3896
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	Author	Blye, C.-J., Halpenny, E.
	Title	Do Canadian’s Leave No Trace? A study examining the pro-environmental behaviours of front-country and back-country overnight park visitors			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	454-457
	Keywords	MMV8
	Abstract	Inherent in the term outdoor recreation is the interaction between humans and the natural environment. However, this interaction creates inevitable impacts on the natural environment, such as soil compaction and habitat fragmentation(Hammitt, Cole, & Monz, 2015). Some research has been done to investigate how back-country (BC) overnight visitors mitigate these negative impacts through low-impact camping practices, however little has been done on the millions of front-country (FC) overnight visitors. The purpose of this study was to understand the level of engagement in pro-environmental behviours of Canadian provincial parks users and compare those practices of FC and BC overnight visitors. Park visitors’ knowledge of, intent to engage in and actual practice of Leave No Trace (LNT) practices were measured. Guided by value beliefs norm theory and the theory of planned behavior, additional factors that influence these visitors’ engagement in pro-environmental practice were also measured(Ajzen, 1991, Stern, Dietz, Abel, Guagnano, & Kalof, 1999).
	Call Number				Serial	4004
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	Author	Beunen, R.
	Title	Innovation in Protected Area Governance: Competing Models and Their Impact in Different Places			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	5-6
	Keywords	MMV8
	Abstract	Innovation has become a key topic in the ongoing search for more effective, efficient and legitimate forms of protected area governance. In response to changing circumstances, new management challenges, and failed policies, managers of protected areas are continuously rethinking and adapting their policies and practices and exploring new ones. Over the years it has become clear that the sustainable management of protected areas remains a difficult challenge. The huge diversity of practices shows that protected areas can be governed in many different ways and that approaches should be dynamic. Management practices regularly need to be revised in order to adapt to changing social and ecological circumstances. Managers for example need to deal with increasing visitor numbers, changing visitor’ demands, environmental pressures due to recreational activities, budget cuts, or changing organizational beliefs. To some extend such changes reflect wider societal developments, such as emerging trends in outdoor activities, a changing political landscape, or economic ups and downs.
	Call Number				Serial	3860
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	Author	Thapa, K.
	Title	Assessing economic impact of national park visitation in Nepal			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	439-441
	Keywords	MMV8
	Abstract	International Union for Conservation of Nature (IUCN) has categorized Protected Areas into six categories depending on management objectives. National park (IUCN category II) is the large natural or near-natural areas protecting large-scale ecological processes with characteristic species and ecosystems, which also have environmentally and culturally compatible spiritual, scientific, educational, recreational and visitor opportunities (Dudley, 2008). Thus, national park provides opportunities for recreation and tourism besides conservation of biodiversity and ecological processes. . Tourism and Recreation which forms part of the cultural ecosystem services provide benefits to local, regional and international community in the form of nature visit, wilderness experience and economic contribution.
	Call Number				Serial	4000
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	Author	Dalley, J.
	Title	Tranquility mapping: A tool for the equitable allocation of soundscapes in protected areas			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	451-453
	Keywords	MMV8
	Abstract	It is well recognised that advanced industrialised societies have become progressively ‘noisy’ over time. This has led to the health and wellbeing benefits of tranquil spaces becoming increasingly recognised – and valued – around the world. Indeed, the search for tranquil environments is often the chief reason people give for escaping urban settings for ‘natural’ environments. Tranquillity in natural environments is a combination of both ‘natural’ landscapes – and ‘natural’ soundscapes. The preservation and conservation of natural environments therefore requires the management of not just natural landscapes and ecosystems, but also their associated soundscapes. Natural soundscapes are finite: at any place and time the soundscape is 100% ‘natural’ unless affected by ‘unnatural’ human-caused sounds. Therefore, the primary challenge to preserving and conserving natural soundscapes in protected areas is the management of unwanted human-caused sound – or ‘anthropogenic noise’.
	Call Number				Serial	4003
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	Author	Gokita, R., Kadowaki, M., Terasaki, T.
	Title	Effectiveness of Consensus-Building Methods Using Sustainable Tourism Indicators in the Collaborative Management of Japan’s National Parks: A Case Study of the Oku-Nikko Area in Nikko National Park			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	53-56
	Keywords	MMV8
	Abstract	Japans national parks are organized based on a regional land designation system that is not tied to land ownership or limited to the public use of the area. These areas are home to a significant number of people (600,000 people across 32 parks). Therefore, it is necessary for park management to accommodate the local residents daily living, economic activities, and the natural areas’ protection and use. Based on these circumstances, managing national parks appropriately requires building a consensus among and striving to win the cooperation of a variety of stakeholder organizations and individuals. This is not limited to only park officials, but also residents, businesses, and visitors. In Japanese national parks, there are venues to examine individual issues and conduct liaison and coordination functions. However, these venues are extraordinarily limited with regard to which have been established as places in which the greater park system’s stakeholders can come together (Tsuchiya, 2014).
	Call Number				Serial	3876
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	Author	Emphandhu, D.
	Title	Visitor Management forResource Conservation in Community-based Ecotourism,Thailand			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	379-381
	Keywords	MMV8
	Abstract	KohPitakin Thailand is a small island located near Mu KohChomphon National park. Most are local fisheries.In 1992, marine resources were in crisis. The commercial fishing boats over-fished in the area close to Koh Pitak. The local people at KohPitakfinally announced conservation measures to protect marine resources and introduced community-based ecotourism (CBET) to motivate community members in resource conservation. Ecotourism at KohPitakhas become very popular that many visitors came to visit Koh Pitak, but limited resourcesand poor management has gradually created tourism impact.This paper aimed to examine how local community has applied visitor management as a tool for resource conservation and managing tourism impact.
	Call Number				Serial	3980
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	Author	Latosinska, B., Brandenburg, C., Czachs, C., Muhar, A., Grabowski, M., Sobanska, E., Pikus, A., Rothert, M., Taczanowska, K.
	Title	Social media dynamics affecting differences between online and on -site surveys: First findings from a case study in the Tricity Landscape Park, Poland			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	126-129
	Keywords	MMV8
	Abstract	Managers of parks and forestshave to optimize the allocation of resources to provide new recreational infrastructure and maintain the existing one.In order to successfully managerecreationalareas and to gain realistic view on actual visitation levels as well as visitors’ needs and expectations, it is necessary to find reliable and effective tools and methods for visitor data collection and analysis(Kajala et al., 2007,Cessford, Muhar, 2003). In recent years, the use of online surveys in outdoor recreation research as complement to traditional survey methods (on-site, mail and telephone surveys) has been significantly expanded. Comparability of data gathered from traditional paper interviewing and from online surveys is a subject of discourse in many fields of social science research (Namhun, Xiaojuan, Zvi, 2013, Dolnicar, Laesser, Matus, 2009, Yetter, Capaccioli, 2010). Personal interviewson-site survey and online survey may involve respondents with different sociodemographic profiles because of the different mode. Furthermore, both approaches differ in place and time of interviewing. On-site surveys take place during a trip in a forest and the online survey at a random moment while browsing the internet. In this setting other influencing factors may play a significant role. In outdoor recreation research sampling biases and the influence of social media dynamics on participation in online surveys and representativity of results have not yet been sufficiently researched.
	Call Number				Serial	3899
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	Author	Dehez, J., Bouisset, C., Degrémont, I.
	Title	The Contribution of Proximity-Based Analysis to Outdoor Recreation Management			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	46-48
	Keywords	MMV8
	Abstract	Managing outdoor recreation requires close coordination between stakeholders. This leads to a more complicated situation, because the majority ofstakeholders involved do not know each other well. Better integration of visitors into the management process calls for a fundamental change in the way, conceptual and practical models are designed. To this end, we propose an original analytical framework, inspired by the fields of economics and geography, based on various definitions of proximity.
	Call Number				Serial	3874
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	Author	Pietila, M.
	Title	Exploring environment-experience relations in Oulanka National Park using participatory mapping			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	308-310
	Keywords	MMV8
	Abstract	Managing recreational use in conservation areas targets the outcomes of outdoor recreation.A worldwide aim of conservation area managersis to enhance the benefits of outdoor recreation while preventing or mitigatingitsnegative impacts (Driver, 2008). Managers are, however, not able to create these outcomes on behalf of visitors. They can only provide opportunities –environments and activities–that will encourage desired outcomes and improve visitors’ experiences. Therefore, we need to understand how conservation area visitorsperceive and interact withthe settingsthey encounter. Geographically accurate information on recreational outcomes aids this understanding and helps managers focus on specific areas of concern. This study uses novel spatial techniques to more accurately measure and analyze visitor experiences. Field research was conducted in Oulanka National Park (NP) and its surrounding areas. Oulanka NP is located in northeastern Finland near the Russian border and the Arctic Circle. It is the fourth most visited national park in Finland with approximately 200,000 annual visits. The park allows numerous outdoor activities, including: hiking, canoeing, skiing, fishing and wildlife viewing. Despite the park’s pristine landscape, recreation infrastructure in Oulanka NP is well developed.
	Call Number				Serial	3956
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	Author	Stankov, U., Klauco, M., Vujicic, M.D., Vasiljevic, Dj., Dragicevic, V.
	Title	National parks are going social? An exploratory study of former Yugoslav countries on Facebook			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	79-81
	Keywords	MMV8
	Abstract	Many national parks (NP) and other organizational structures for environmental protection recognized growing popularity of Facebook and this topic is gaining importance since it is attracting more and more academic and practitioner attention. Still, this process is uneven in different parts of the world. This paper examines level of adopting and current practices of Facebook usage by the NPs in former Yugoslav countries (Bosnia and Herzegovina, Croatia, FYR Macedonia, Montenegro, Serbia and Slovenia) to seek for common practices, good examples or pitfalls. In most cases, NPs can be seen as tourist destinations and consequently, parts of parks managing structures can act as destination management organizations (DMOs). Therefore, this research proposes and adopts the use of common methodology for assessing destination management organizations Facebook Pages in order to explore the level and form of acceptance among NPs.
	Call Number				Serial	3884
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	Author	Probstl-Haider, U., Haider, W., Mostegl, N.
	Title	Skiing unlimited? Acceptance of resort extension by skiers in Tyrol/Austria			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	297-299
	Keywords	MMV8
	Abstract	Many ski-resorts in the European Alps hope to increase their visibility and attractiveness when expanding their respective resorts by developing new slopes and/or by merging with others. Examples like the Zermatt-Matterhorn-Ski-Paradise in Switzerland, the “Helm-Rotwand” in Sexten Italy, or the Ski-world “Wilder Kaiser” and the “Skicircus Saalbach -Hinterglemm – Leogang – Fieberbrunn” in Austria illustrate this trend. The main motives for the expansion and cooperation are expected marketing opportunities, synergetic management, and a higher overall financial stability (Zegg 2015). Also, climate change adaptation seems to be an argument in favor of increasing resort sizes (Steiger and Abegg 2013). The expansion or merging of ski resorts leads to impacts into the sensitive alpine environment and a permanent disturbance by the new infrastructure. The presented study aims to analyze the perception of the winter tourists and daily skiers concerning these changes and discusses recommendations for future resort development.
	Call Number				Serial	3952
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	Author	Kobryn, H.T., Strickland-Munro, J., Brown, G., Moore, S.
	Title	Evaluating conflict potential in the marine and coastal areas of the Kimberley region of northern Australia through public participation GIS			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	255-257
	Keywords	MMV8
	Abstract	Marine spatial planning (MSP) has been emerging as an approach to plan and maintain a balance between different human uses and conservation goals. Large, remote areas present a number of challenges for conservation managers. The Kimberley region in northern Western Australia extends ten degrees of longitude, eight degrees of latitude, and in our study spanned over 13,300 km of complex coastline. The region is remote, with a low population, and a history of economic development including agriculture, mining, fishing, and more recently oil and gas exploration. It is also renown for its rich Aboriginal culture and heritage, biodiversity and wilderness (Wilson, 2014, Wilson, 2013). Most conservation planning, including MSP, suffers from the lack of social data (St Martin and Hall-Arber, 2014), hence the aim of this study was to evaluate, through the well established method of public participation GIS (e.g. Brown and Pullar, 2012), areas of conflict potential using human values associated with the marine and coastal region of Kimberley.
	Call Number				Serial	3939
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	Author	Sayan, S., Kalisch, D.
	Title	Immigrants’ urban outdoor recreation: Explorative case studies in Turkey and Germany			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	344-346
	Keywords	MMV8
	Abstract	Migration is a global fact which is driven by many complex and inter-related economic, social, political, environmental reasons. Europe has become ‘a continent of immigration’ in the course of the last half century, and European societies have experienced growing ethnic and cultural diversity (Okolski, 2012). Accordingly diverse social groups with various cultural backgrounds interact in everyday life. Besides several economic and social challenges, the role of outdoor recreation on urban green spaces (UGS) deserves consideration in the social inclusion of immigrants. UGS are public places for recreation, stress relief, outdoor recreation activities and places for interaction and encountering other people. In contrast to dense built environment of the cities, meeting and communicating on urban green can be platform for breaking social segregation (German-Chiari and Seeland, 2004, Seeland et al., 2009, Leikkila et al., 2013).
	Call Number				Serial	3968
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	Author	Ishiuchi, T., Kawamoto, Y., Huruie, I.
	Title	Study on Comfort Evaluation using Brain Waves and Questionnaire Survey in Outdoor Spaces			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	326-327
	Keywords	MMV8
	Abstract	Modern society can be stressful, and there is growing interest in the creation of comfortable living space. Many studies of urban space have focused on ways of creating relaxing space and comforting environments. For example, green space at highway rest facilities has been found to ease driver stress (Iwasaki et al., 2007). In recent years, devices for measuring biological information that were originally used in the field of medicine have become generally available and are being used in a variety of research fields. Research into the evaluation of urban space is no exception, and many researchers are now using biological information to quantify the effects of spatial recognition on the human body. Examples are the measurement of salivary amylase levels (Nakagawa et al., 2014) and brain waves in moving subjects (Miura et al., 2005). Here, we quantified the difference between the healing effects and stress-reduction effects of green space and general street space (including space at a train station), by a using inexpensive EEG (electroencephalography or “brain wave”) machine. Our aim was to quantitatively verify the healing and stress-reduction effects of these spaces by using EEG measurement and a psychological analysis performed with a questionnaire survey.
	Call Number				Serial	3962
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	Author	Jones, T., Yamamoto, K., Aikoh, T., Kobayashi, A.
	Title	Comparing Climber Monitoring Methods on Mount Fuji			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	242-244
	Keywords	MMV8
	Abstract	Monitoring visitation is fundamental to effective management of protected areas, directing limited budgets towards mitigation of high priority impacts, such as those related to trails, trash and congestion. Accurate data is fundamental to negotiate problematic ‘hotspots’ and minimize conflicts between visitor segments (Eagles, 2014). However, although considerable research efforts have been devoted to monitoring visitation, many protected areas still function with inaccurate or out-of-date visitation statistics, exacerbated by a lack of systematic data collection due to various problems (Cope et al., 2000, Cessford & Muhar, 2003, Buckley 2009, Aikoh & Gokita, 2015):- – lack of multi-year time series due to changing count methods and institutional arrangements, – under-reporting due to multiple entrances, multiple access roads or non-tourist traffic, – representativeness of sample days undermined by weather conditions, public holidays, etc, – ‘guesstimates’ based on perceptions of staff or local volunteers, indirect or anecdotal evidence. In the ongoing quest for reliable, cost-effective collection methods, the pros and cons of on-site staff versus automated counters is a perennial question which this paper aims to contextualize using the case study example of two parallel systems currently being utilized on Mount Fuji’s north face.
	Call Number				Serial	3935
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	Author	Monteiro, L., Vitek, O.
	Title	Developing standard procedures for visitor counters calibration in Czech Protected Landscape Areas			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	290-292
	Keywords	MMV8
	Abstract	Monitoring visitor use is critical to protect the protected area resources for future generations and provide high-quality experiences for visitors (Loomis, 2000, Manning, 2008). In the Czech Republic, protected landscape areas (PLAs) are one of core components of the conservation strategy and, as such, visitor data are needed to inform and support sustainable management of these areas. With this effect, automated counting devices have been used since 2009 as means for estimating visitor use and today there are more than 100 automated visitor counters located in 17 protected landscape areas (out of 26 PLAs in total) and other protected areas managed by the Nature Conservation Agency of the Czech Republic (NCA).
	Call Number				Serial	3950
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	Author	Slapnik, M.
	Title	Interpretation as a Soft Approach to Visitors’ Management in the Case of Slovenia’s Nature Parks			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	16-19
	Keywords	MMV8
	Abstract	My research in the Slovenian protected areas deals with implementation of principles, methods and means of interpretation for the needs of visitors’ management. The main interpretation themes and means used in Slovenian parks have been analyzed, including all Slovenian parks with management: one national park, three regional parks and seven landscape parks. The analysis showed that the basic principles of interpretation for the needs of visitors’ management are at least partly used in Slovenian parks with a park management. However, there is still a wide range of unexploited possibilities. In recent years, the park managers have become more aware of quality interpretation, so the latest infrastructure is better designed and used. There is also a number of personal approaches that include quality interpretation – experienced guided walk, living history role-plays and interactive performances are the fastest developing approaches.
	Call Number				Serial	3867
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	Author	Mayer, M., Woltering, M.
	Title	The recreational value of German national parks – consumer surplus analyzed with travel cost models			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	74-76
	Keywords	MMV8
	Abstract	National parks (NLP) provide several ecosystem services like biodiversity and habitat protection, but also regulating and supporting services as well as cultural services like recreation and spiritual functions. Existing research about cultural ecosystem services of German NLP often focus on economic impact studies proving their role as major tourism attractions in rural areas (Job et al. 2016, Mayer & Job 2014, Woltering 2012). However, these studies only offer an incomplete view of the willingness to pay for recreation in NLP as they rely solely on the onsite expenditures of visitors while the travel and time costs to reach the parks are not considered. This paper presents the preliminary results for the recreational value of 14 out of 16 German NLP. The recreational value is determined using travel cost models (TCM). Although well established and criticized for years (Ward & Beal 2000), theseare its first applications to German NLP.
	Call Number				Serial	3882
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	Author	Rechcinski, M., Strzelecka, M., Grodzinska-Jurczak, M.
	Title	Does Natura 2000 Always Mean Ecotourism Potential? Application of PP GIS to the Perception Study of the Tourist Stakeholders’ Values at the Local Scale of Natura 2000 Municipalities			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	458-461
	Keywords	MMV8
	Abstract	Natura 2000 has been established as the world largest network of protected areas to halt biodiversity loss in Europe, mainly by promoting sustainable use of semi-natural ecosystems. However, in many cases,the implementation of sustainability goals has beenlimited to its environmental dimension. This is evident especially in Central and Eastern Europe where residents reported significant social and economic costsof Natura 2000 (ref. Grodzinska-Jurczak, Cent 2011). Nature conservation authorities and some NGOs often proposeecotourism to respond to the residents’ concerns about negative local-scale economic impact of the Natura 2000 program. However, it can be misleading since an ecotourism potential is not solely created byenvironmental assets concentrated in Natura 2000 sites. Thus, inthis study, we focus more closely on social aspectsof ecotourismand provide insight into 1) community values towards nature, 2) stakeholders’ attitudes towards ecotourist path of development and 3) local environmental knowledge of the stakeholders. We arguethat only after learning these aspects and gaining an active support of wide array of stakeholders’ towards the ecotourist initiatives, the process can trulyaddress local-scale social and economic needswhile contributing to nature conservation (ref. Western, Wright 1994).
	Call Number				Serial	4005
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	Author	Klanjscek, J., Gecek, S., Marn, N., Legovic, T., Klanjscek, T.
	Title	Relating daily change of visitor number to crowding perception and overall satisfaction in Nature Park Telascica, Croatia			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	305-307
	Keywords	MMV8
	Abstract	Nature Park Telašcica is a protected area situated in the southeastern part of the island of Dugi Otok. It has been protected since 1980 due to valuable plant and animal life, geological and geomorphologic phenomena, and valuable archaeological heritage. There are strong daily and seasonal oscillations in visitor numbers. Seasonally, visitor numbers peak from mid-July to mid-August. During that period, visitor numbers peak daily between 11:00 h and 15:00 h because numerous excursion ships bring large numbers of visitors into the Park during that time. Large number of visitors at a same time, often resulting in crowding, has been hypothesized to be detrimental to visitor experience. The perception of crowding, however, does not correlate linearly with the actual number of people, but highly depends on the context of the experience. While in concert halls only extremely high densities reduce experience (and some crowding may be essential to a positive experience), even small crowds can be detrimental to an experience in nature, where solitude is sought for. Salt lake Jezero Mir locality of the Park has been suggested to be susceptible to such detrimental effects of crowding because it is a relatively small area frequented by 82% of the Parks visitors.
	Call Number				Serial	3955
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	Author	Hoglhammer, A., Muhar, A., Stokowski, P., Schauppenlehner, T.
	Title	Perceptions of individuals and organized stakeholders on immigrants’ barriers to nature-based recreation			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	311-313
	Keywords	MMV8
	Abstract	Nature-based recreational areas provide important functions for today’s society.In particular, for people living in dense urban areas, outdoor nature-based areas offeropportunitiesfor recreation and relaxation and therefore support healthylifestyles, thus contributing to the physical and mental wellbeing of their users. Such spaces are usually open for the general public, though several access barriers have been identified for different user groups. Immigrants from non-western countries are recognized to be underrepresented in larger recreational areas, though often these people are very visible in public parks in cities.This underrepresentation has been recognized by recent scholars (Jay et al., 2012, Kloek, Buijs, Boersema, & Schouten, 2013), and several socio-economic, socio-spatial and ethnic cultural factors have beenidentified asdeterminants.As nature based recreation areas are often financed from public funds, decreasing such access barriers is a matter of social justice.
	Call Number				Serial	3957
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	Author	Yamamoto, K., Saka, T.
	Title	Monitoring visitor use and awareness in Sanriku Reconstruction National Park: Towards eco-based disaster risk reduction			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	448-450
	Keywords	MMV8
	Abstract	On Friday at 2:46 pm Japan standard time, a magnitude 9.0 earthquake occurred at the level of the Japan Trench, approximately 130 km east of Sendai. The sea floor was lifted up, causing a major tsunami that inundated 516 km2 of the eastern coastline of Japan. Together, the earthquake and tsunami resulted in around 16,000 deaths and approximately 2,600 missing people (Renaud and Murti (eds.) 2013, Japan National Police Agency 2016). In order to support the revitalization of the Sanriku area, the Sanriku Reconstruction National Park was created after the 2011 Great East Japan Earthquake. However, large construction projects provoked adverse reactions in the tsunami-hit areas. For example, a giant conveyor belt is bringing mud to raise the ground level in Rikuzentakata City and some researchers have pointed out resulting negative effects on the ecosystem. In the case of Sri Lanka, dumping of debris from the cleanup into waterways and wetlands created pollution and drainage problems that hampered long-term recovery after the Indian Ocean tsunami (Sudmeier-Rieux and Ash 2009). These kinds of negative impacts have occurred in the aftermath of disasters and it is very important to pay close attention to the post-disaster recovery period and also to address how to strengthen the function of protected areas in eco-based disaster risk reduction. In addition to this viewpoint, this research focuses on visitor use, including visitor consciousness that can offer information on the value of a national park. Not only visitor use but also the consciousness of visitors, such as interest in disaster risk reduction and expected countermeasures, are thought to change gradually after a disaster but very little research has focused on such types of changes in psychological states.
	Call Number				Serial	4002
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	Author	Vrsaljko, A., Troselj, I., Markovic, N.
	Title	Landscape Diversity of the National Park Paklenica as Paradigm of Tourism Development			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	419-421
	Keywords	MMV8
	Abstract	Paklenica National Park was established in 1949. The Park territory forms a part of Dinaric karst, one of the most impressive karst units in the world, marked by distinctive geological, geomorphological and hydrological features. The tourist offer of the National Park is extraordinarily interesting to foreign visitors, the number of whom is, according to the research included in this final paper, 77%. The types of tourism such as adventure ecotourism, wildlife tourism and nature based tourism are well implemented in the Park. For that reason, this paper dealt with the visitors’/tourists’ perceptions on valorisation of the landscape particularities as the paradigms of the development of specific types of tourism.
	Call Number				Serial	3993
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	Author	Siljkovic, Z., Musa, S.
	Title	Papuk Geopark and the tourism activity			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	416-418
	Keywords	MMV8
	Abstract	Papuk Geopark can be described as an area with distinct natural and socio-economic features giving it its unique characteristics. Its vertical stratification is composed of parts of the lithosphere, hydrosphere, atmosphere, pedosphere and definitely social sphere. Consequently, geographical space differs from the biosphere since biosphere is only its integral part and the features created by human activity are incorporated within it. Taking in regard geospatial characteristics, both its features and functions one may conclude geological diversity is a unique system, distinct in its content and functionality, recognizable as a definite location. It reflects the state of the environment as the location where all living beings reside and are conditioned by the geospatial diversity. Geodiversity does not relate only to geographic physical features.
	Call Number				Serial	3992
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	Author	Kajala, L., Karoles-Viia, K.
	Title	Long term visitor monitoring in protected and recreational areas – results from Finland and Estonia			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	134-136
	Keywords	MMV8
	Abstract	Parks & Wildlife Finland (P&WF) is a unit of Metsahallitus that manages Finland’s national parks and other state-owned protected and recreational areas. Estonian State Management Centre (SFMC) is responsible for managing the Estonian state forests and providing opportunities for outdoor recreation in state forests and protected areas. Both agencies have monitored protected and recreational area visitors with similar methodology for more than ten years, P&WF Finland since year 2000 and SFMC since year 2002 (Metsahallitus 2016a, Metsahallitus 2016b, Karoles & Maran 2014). When visitor information is gathered with uniform and systematic visitor monitoring methods across areas and time, it provides invaluable possibilities for comparisons (Hornback & Eagles 1999, Kajala et al. 2007). This paper examines international visitor information, comparing national level visitor monitoring statistics from Estonia and Finland.
	Call Number				Serial	3901
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	Author	Sayan, S.
	Title	Cultural differences in outdoor recreation: A case study of Saklikent National Park in Turkey			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	341-343
	Keywords	MMV8
	Abstract	Personal characteristics of the visitors including cultural and socio-demographic background have been found to have an influence on the normative interpretation of outdoor recreation use patterns and perceptions (Manning 2011). In a more technical sense, norms are cultural rules that guide behavior (Sayan et al. 2013). Research in outdoor recreation found that culture and demographics influence peoples’ motivations, expectations and preferences in the outdoor recreation (Fleishman et al 2004, Sasidharan et al. 2005, Buijs et al. 2009, Sayan et al. 2013). Culture has generally been addressed by examining similarities and differences among recreationists based on race, ethnicity, and nationality (Manning 2011) and formulated by standards of quality. One branch of normative theory and methods—structural characteristics models—has special application to park management and formulation of standards of quality in particular (Vaske and Whittaker 2004). In the context of park management, this model works by asking survey respondents (e.g., park visitors, residents of surrounding communities, and the general public) to evaluate the acceptability (or other evaluative dimension) of a range of recreation-related impacts to park resources or the quality of the visitor experience (Manning 2011).
	Call Number				Serial	3967
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	Author	Asan, K., Emeksiz, M.
	Title	Breeding racing pigeons: The serious leisure perspective			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	187-189
	Keywords	MMV8
	Abstract	Pigeon racing is based on the remarkable homing instinct of pigeons, which enables their return to their loft, usually many hundred miles away. It offers not only the thrills and excitement of racing, but also the more sedate and intellectual rewards of breeding and rearing the birds (Jones, 2015). The history of breeding and racing pigeon is somewhat ancient. Pigeon homing was immensely popular during the nineteenth and early twentieth centuries. Nowadays, pigeon breeding continues in many countries, especially through pigeon clubs or associations. These communities primarily aim to train and race homing pigeons. Apart from this, secondary objectives relevant to sustainability are also stated, including careful breeding, and taking measures to counter the poaching of birds (Baker, 2013).
	Call Number				Serial	3918
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	Author	Visintin, F., Marangon, F., Spoto, M.
	Title	Accounting the value4money of Marine Protected Areas			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	433-435
	Keywords	MMV8
	Abstract	Protected Areas (PAs) both terrestrial and marine are financed by public funds. Since the last 2014 the Italian Ministry of the Environment is asking Marine Protected Areas (MPAs) to report the public resource management and especially to assess the worth produced by MPAs at the local level. For this purpose, starting from the economic accounting, environmental benefits and costs have been valuated and integrated building the Protected Area environmental accounting model. The model approach complies with the EU Biodiversity Strategy to 2020 (EU, 2011) and the Mapping and Assessment of Ecosystem Services Initiative (EU, 2014) carried out at European level aiming to promote the integration of environmental benefits into accounting and reporting systems at EU and national level. The research on which this paper reports illustrates the model highlighting what and how much value the MPAs are able to create from the money allocated by government and funding bodies. In the Methodology section, the method is outlined and the environmental accounting model is given. In the following section the results are described. The last section provides an analysis of the results and draws the conclusions.
	Call Number				Serial	3998
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	Author	Pickering, C., Leung, Y-F.
	Title	What’s the latest research on mountain biking in protected areas?: Results from the special issue of the Journal of Outdoor Recreation and Tourism			Type
	Year	2016	Publication	Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK	Abbreviated Journal
	Volume	MMV 8 - Proceedings	Issue		Pages	168-169
	Keywords	MMV8
	Abstract	Public use of protected areas is changing, with declines in activities such as horse riding and hunting in some locations, while others such as mountain bike riding are increasing. Mountain biking riding is popular now in a wide range of protected areas from urban parks to wilderness areas and in many countries. Such popularity energizes the discourse about how mountain biking can contribute to protected area objectives, and at what cost. There is also an increasing focus on research on social and environmental aspects of mountain biking. This interest was reflected in numerous talks on the challenges of managing and monitoring mountain biking at MMV7 (Reimann et al. 2014). Inspired by this emphasis, a special issue of the Journal of Outdoor Recreation and Tourism was set aside to showcase the latest research on mountain biking (Pickering and Leung, 2016).
	Call Number				Serial	3911
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