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Author Aslan, E.; Hem, L. E.; Iversen, N., pdf  url
openurl 
  Title Customer-focused drivers in the sharing economy: A meta-analysis Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 406-407  
  Keywords MMV10  
  Abstract Kotler (1972) defines marketing as “the set of human activities directed at facilitating and consummating exchanges” (p.12). Ordinarily, these exchanges are associated with permanent ownership between buyers and sellers. However, the advances of the internet and mobile technology have enabled buyers and sellers to exchange offerings that exponentially contribute to temporary access rather than ownership — as such, sharing as a form of consumption begin to emerge and numerous practices coined under this umbrella term. At the core, the phenomenon includes a variety of different products and services such as lodging (e.g., Airbnb), tools (e.g., ShareGrid), transportation (e.g., Uber), workspace (e.g., WeWork), or food services (e.g., Deliveroo). The term of the “Sharing Economy” was first mentioned in 2008 and defined as the “collaborative consumption made by the activities of sharing, exchanging, and rental of resources without owning the goods” (Lessig 2008, p.143). After that, this phenomenon, or aspects of it, has been given many different names, including “collaborative consumption”, “commercial sharing systems” (and “access-based consumption”, “shared consumption”, “on-demand economy”, “collaborative economy”, “platform economy” and “gig economy”. Many of these terms share similar set of characteristics, yet, the definition articulates the entire set of characteristics formed by Eckhardt et al. (2019), who define the sharing economy as “a scalable socio-economic system that employs technology-enabled platforms to provide users with temporary access to tangible and intangible resources that may be crowdsourced” (Eckhardt et al., 2019 p.7).The interest in participating in sharing systems is generally characterized as prosocial or sustainable behavior such as sharing, helping others, taking care of the environment. However, participating in sharing systems can also bring economic benefits like saving money or facilitating access to resources, which can form more individualistic reasons for participating in sharing economy practices. Previous research has shown that monetary motivations, environmental and societal concerns, flexibility, variety seeking, sustainability, community belonging, enjoyment and trust are among several factors that enhance participation in the sharing economy. Although there is growing attention for research on consumer behaviour in the sharing economy, the findings regarding antecedents and outcomes of participating in these services are scattered and contradicting with previous findings. The existing literature offers broad range of antecedents for sharing economy; however, researchers disagree on which one best captures the value. Albeit little amount of literature reviews has been added to the field, and a quantifiable estimation of the relationship between the antecedents and outcomes has not been investigated yet. The inconsistency of previous research supports the need for meta-analysis to integrate the accumulated empirical research, to see the landscape of the research area, and provide comprehensive understanding on which antecedents are the most effective for sharing services. Based on these grounds, the paper aims to answer the research question: What are the main customer-focused antecedents of the sharing economy and to what extend do these antecedents influence the behavioural intention towards the sharing economy services?  
  Call Number (up) Serial 4379  
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Author Gretzinger, S.; Leick, B.; Ulrich, A. M. D., pdf  url
openurl 
  Title Actor role-resource interactions in emerging sharing-economy businesses: A case study from Danish sharing-economy entrepreneurs Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 408-408  
  Keywords MMV10  
  Abstract This paper explores the process of establishing and developing businesses within the sharing economy by assuming that actors, resources and activities jointly shape various roles associated with sharing-economy entrepreneurship within platform ecosystems over time. Starting from the dyadic level of analysis, a sample of 15 aspiring entrepreneurs as well as up-stream/down-stream actors related with the entrepreneurs (n= 45 interviews scheduled) in the country-case of Denmark will be sampled to investigate this research question. In the paper, we will describe actor-individual roles as well as business-oriented roles on the dyadic and the network level during the process of establishing, consolidating and stabilising shared-economy businesses. In addition, the drivers that enable these processes will be identified. This short paper provides an overview of the theoretical framework and the planned research design for the empirical study.  
  Call Number (up) Serial 4380  
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Author Gundersen, V., pdf  url
openurl 
  Title Human-wildlife interactions: The challenge of monitoring socio-ecological dimensions in Norwegian National Parks Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 18-19  
  Keywords MMV10  
  Abstract Habitat loss, fragmentation, and degradation are the principal threats to biodiversity worldwide. In addition to the direct changes to the habitat caused by human activity, the mere presence of humans can prevent wildlife from accessing otherwise intact patches of habitat. This is exemplified by a wideranging species, wild reindeer (Rangifer tarandus tarandus) in Norway. During winter, reindeer rely on lichens that are both vulnerable for wear and slow to regenerate. In summer months, the reindeer follow the retreat-ing snowpack as they seek greener vegetation and insectfree calving pastures. The wild reindeer is a challenging species to manage. It is adapted to survive in a mountain environment with extremely variable foraging conditions that require extensive seasonal movements. Human development of different kind of infrastructure, combined with increased human presence in their environment, mainly for for recreational purposes, have created an ever-changing disturbance regime. To monitor the human use component in this context, include the metrics of visitors spatial extent, temporal extent and variability, volume, type of activity and characteristics.Marked trails between tourist cabins are the most common infrastructure within wild reindeer ranges, and trail systems often transect large remote areas in such a way that that wild reindeer herds are forced to cross marked trails frequently. The key question is: what level of human disturbance can reindeer herds tolerate, in terms of user numbers per unit of time, before the reindeer movements are either severely hampered or cease altogether? The human use of trails within a wild reindeer range inevitably varies considerably during the summer peak tourist season. Some trail segments see as few as 1 person/day, while other segments have more than 500 person/day. The intensity of use can also vary considerably between different types of trails or paths and the terrain they cross. NINA uses several different methods to collect data on the spatiotemporal pattern of human presence in large mountain areas where use is widely dispersed: automatic counters (TrafX, EcoCounter), GPS surveys (Trackstics), asking visitors to draw their trips on a map, systematic moment observations, mobility bigdata (e.g. the Strava training smartphone app), and different kinds of secondary data. This talk will address these methods and give examples of potential methodological biases.  
  Call Number (up) Serial 4381  
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Author Saeporsdottir, A. D., pdf  url
openurl 
  Title Overtourism in Iceland: Myth or reality? Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 20-20  
  Keywords MMV10  
  Abstract Large influxes of tourist arrivals have become a major challenge in recent years for many nature-based destinations. Seasonality, uneven spatial distribution and imbalance between supply and demand are commonly pointed out as part of the problem. In recent years the concept of over-tourism has emerged in that context in the media and increasingly in academia as a way of describing this situation, although the issues behind the term have been a component of visitor and tourism research for many years. Iceland is one of the destinations which has been most associated with the concept of overtourism – at least in the international media discourse. This is a reflection of the enormous increase in international tourist arrivals the country has received in the last decade. In 2010 the number of international visitors to Iceland was about 460,000, by 2018 it had reached approximately 2.3 million, representing an annual average increase of about 22%. Iceland is the most sparsely populated country in Europe, with about 370,000 inhabitants on an island little over one hundred thousand square kilometers. Icelands main tourist attraction is nature, with its perceived wilderness landscape. There are a few tourist hotspots on the island, which up to half of all international tourists visit. This has resulted in crowding at the most popular destinations which in turn has led to a decrease in the quality of the tourist experience, overloaded infrastructure, damage at nature destinations and shifts in the perceived nature of the Icelandic landscape. This presentation provides an overview of the different ways in which overtourism has revealed itself at a national level in Iceland. It is both based on a primary and secondary data analysis strategy. Furthermore, it is based on longitudinal research conducted on tourists experience of overcrowding at various nature destinations in Iceland over 20 years. During this time span, over 43,000 questionnaires were completed and in-depth interviews were conducted with several hundred tourists. This allows for a detailed empirical assessment to be made of changes in visitor attitudes, experiences, perceptions and satisfaction with specific locations in Iceland and the development of a broader understanding of Iceland as a nature-based tourism destination over time. The latter includes changes in the make-up of tourist attributes and shifts in the management challenges nature-based destinations are facing from tourism. Finally, Icelands various responses to its success as a major nature tourist destination will be discussed.  
  Call Number (up) Serial 4382  
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Author Higham, J., pdf  url
openurl 
  Title The Anthropocene and what it means for managing outdoor recreation experiences Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 22-22  
  Keywords MMV10  
  Abstract The global COVID-19 pandemic has, first and foremost, been a widespread human tragedy. It has also been a global social and economic circuit-breaker. The disruption that it has caused has been all embracing, and from this has emerged a fleeting opportunity to rethink all aspects of environment, society and economy. In the context of tourism and recreation, the current crisis has been widely recognised as a once-in-a-lifetime opportunity to build back better and, in doing so, to try to address fundamental global environmental challenges. Twenty years ago, at the dawn of the new millennium Crutzen and Stoermers (2000) article The Anthropocene argued that the Holocene had ended and a new epoch, for which humankind is responsible, had begun. Anthropogenic climate change, pollution, species extinction, exhaustion of soils, over-exploitation of resources, and population growth were seen as evidence of the Anthropocene. The concept of the Anthropocene has become prominent in the tourism and recreation literature. Many of the central rationales for the Anthropocene – such as climate change, resources depletion, and pollution – are also central concerns associated with pre-COVID growth in tourism and recreation. If our species is a geological force and the impacts are of tourism and recreation are geophysical in scope, this significantly increases the ethical stakes associated with our fields of scholarship. To begin, I will frame my presentation with an initial discussion and critique of the Anthropocene and what it means. In this discussion the locus of responsibility is important. It is necessary to question how particular topics of debate come to the fore and who stands to benefit from how public issues are framed. Visions of tourism and recreation development are interwoven with assumptions regarding who stands to benefit and who will bear the costs associated with those benefits.I will use this critique to consider two of the most fundamental environmental challenges confronting tourism and recreation scholarship; carbon emissions and biodiversity loss. I will draw upon the emerging regenerative tourism paradigm to consider how tourism and recreation can contribute to restoring and regenerating rather than depleting natural capital, while simultaneously building social, cultural and economic capital. This discussion has important implications for tourism and recreation, in terms of pathways forward in the quest for practices that respond with urgency to the these global environmental imperatives. This presentation will be illustrated with emerging examples from Aotearoa (New Zealand).  
  Call Number (up) Serial 4383  
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Author Spenceley, A., pdf  url
openurl 
  Title The impacts of the pandemic on tourism in protected and recreational areas Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 24-25  
  Keywords MMV10  
  Abstract The pause in tourism has given many tourism and conservation professionals an opportunity to reflect on whether they want to go back to the way things were (10), or alternatively to build back better and greener and recover in a more responsible, sustainable and regenerative way (11).  The United Nations and international development agencies have been increasingly vocal in their support for sustainable recovery. In August 2020, UN Secretary-General António Guterres released a policy brief on COVID-19 and transforming tourism, stating that the tourism sector should be rebuilt in a way that is “safe, equitable and climate friendly [and as a] provider of decent jobs, stable incomes and the protection of our cultural and natural heritage.” For travel and tourism to be truly sustainable, broad standards and protocols are needed to address climate change, conservation and social justice. It is also important to conserve nature in protected areas to avoid future zoonoses (12). This is the time for the tourism sector to seize the moment and enact meaningful changes that will transform the world and make a lasting difference for future generations (13). COVID-19 has accelerated the sustainability agenda, and amid the pause, companies are concentrating efforts on their commercial survival. Many tourism operators see becoming sustainable as too hard to do, but in reality it is not so difficult. Resources like the new “Handbook for Sustainable Tourism Practitioners: The essential toolkit” (14) can help the sector to build back in a regenerative way, with communities at the centre.  
  Call Number (up) Serial 4384  
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Author Solvang, D. T., pdf  url
openurl 
  Title “Friluftsliv” (outdoor life): Sustainability, trust and social inclusion Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 26-27  
  Keywords MMV10  
  Abstract The Norwegian Trekking Association (DNT) aims to act as a responsible organization that carefully addresses key challenges for social and environmental sustainability in outdoor recreation though our strategic plan. This lecture will discuss and present approaches to key challenges for DNT and likely also for similar NGOs across the globe.  
  Call Number (up) Serial 4385  
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Author Gona, J. K., pdf  url
openurl 
  Title The need for Local Community Resilience in Sustainable Tourism Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 28-28  
  Keywords MMV10  
  Abstract Tourism utilises substantial community assets and is to a large extent dependent on community willingness and acceptance of visitors. Community assets and community attitudes are therefore necessary for balanced growth, which is sustainable tourism. Whereas sustainable tourism is anchored on social, environmental and economic pillars, they are not stand-alone pillars. Environmental and economic pillars lean on the community pillar. In this context, community is broadened to include residents in destinations and all local providers of experiences in destinations. Sustainable tourism should focus on strategies to build resilience in order to strengthen environmental and economic pillars that support balanced growth.  
  Call Number (up) Serial 4386  
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Author Fredman, P.; Haukeland, J. V.; Dybedal, P.; Stokke, K. B.; Forbord, M., pdf  url
openurl 
  Title From place-based resources to value-added experiences: Future perspectives on Nature-based tourism Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 348-349  
  Keywords MMV10  
  Abstract Nature based tourism is framed and flavored not only by the socio economic conditions of the region where it occurs, but just as much by natural resources and opportunities to make use of them in a tourism context. This session summarizes five years of research on nature based tourism in the BIOTOUR project and discuss future prospect of this sector in the light of a greener economy, more robust communities and sustainable practices. It will also present key content from the recently published book “Nordic Perspectives on Nature-based Tourism. From place-based resources to value-added experiences”, edited by professors Peter Fredman and Jan Vidar Haukeland.  
  Call Number (up) Serial 4354  
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Author Dorado, V.; Farias-Torbidoni, E. O.; Mendes, R. N.; Morera, S.; Garriga, M.; Villanueva, M., pdf  url
openurl 
  Title Tourist carrying capacity. A turning point to a sustainable tourism model. The case of Alt Pirineu National Park – Spain. Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 56-57  
  Keywords MMV10  
  Abstract In the last decades, the world population has increased its physical sports activities in the natural environment. According to the last Eurobarometer survey about outdoor sports, Spain figures in third place with 53% of the population claiming that have been involved in physical outdoor activities, after Finland (67%) and Austria (54%) (European Commission, 2018). As a result, there has been an increase in overcrowding in Protected Areas, which has attracted the attention in the Spanish mass media revealing the consequences that have already demonstrated in various environmental (Cole, 2008; Newsome, 2014; Pickering, 2010; Salesa & Cerda, 2020), social (Weiler et al., 2019) and security studies (Moscoso, 2004). On that point, different public and private entities requested solutions to manage overcrowding in different natural parks through the determination of the Tourist Carrying Capacity (TCC), i.e. maximum number of people who can visit an area at the same time, without damaging the physical, economic or sociocultural environment, nor cause an unacceptable decrease in the quality of visitors satisfaction (OMT, s. f.). This article aims to show the application of the Cifuentes (1992) methodology about the TCC in 17 trails of Alt Pirineu Natural Park (PNAP), within Vall Ferrera to be included in the next trail guide of the park.  
  Call Number (up) Serial 4223  
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Author Rogowski, M., pdf  url
openurl 
  Title Changes of tourism under impact of COVID-19 pandemic in Stołowe Mountains and Karkonosze Mountains National Parks, south-western Poland Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 104-105  
  Keywords MMV10  
  Abstract National parks are important tourist destinations because of their high bio- and geodiversity values that enable outdoor activities and leisure in natural environment. This is vibrant issues because the COVID-19 pandemic restrictions have limited leisure in natural environment. This presentation highlights the outcomes of the survey conducted on visitors behaviour and motivations during national park visits at the time of the COVID-19 pandemic in 2020. The research was conducted in two mountain national parks located in south-western Poland, i.e., Stolowe Mts. National Park (SMNP) and Karkonosze National Park (KNP), both located in the Sudety Mountains along the Polish-Czech national border. The study identifies intentions of visitors behaviour change in comparison with the pre-COVID-19 period, i.e., 2017-2019. The study aimed to determine the factors that influence the mountain national park visits. Specifically, the surveys were used i) to assess spatiotemporal changes of visitors, distribution in two national parks, including changes in seasonality of tourism and frequencies of main tourism attractions sight-seeings; i) to characterized changes in motivations and behaviours of park visitors during the pandemic period in comparison to the pre-COVID-19 period.  
  Call Number (up) Serial 4246  
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Author Schulz, L.; Price, M., pdf  url
openurl 
  Title Mapping the distribution of outdoor activities to assess their impacts on capercaillie (Tetrao urogallus) – Evidence from user-generated geographic information Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 114-115  
  Keywords MMV10  
  Abstract The most severe effects of outdoor tourism orrecreation (OTR) are habitat fragmentation, modification, and loss, which affect animal behaviour, survivorship, distribution, and reproduction (e.g.: Karlson & Mörtberg, 2015; Monz, Pickering, & Hadwen, 2017). A highly used path can create a barrier and lead animals to avoid a much wider area through trail-edge effects (Monz et al., 2017; Moss et al., 2014). Capercaillie (Tetrao urogallus) respond differently to different OTR activities, e.g., they avoid mountain-bike trails up to 1091.5m and winter infrastructure up to 327.1m (Coppes et al., 2017). Along multiuse tracks, capercaillie use trees closer to tracks in less visited woodland than in highly visited woodland, with tree use asymptotes of 197m and 291m, respectively (Summers et al., 2007). The present study assessed 1) patterns of recreational uses, 2) functional habitat loss of capercaillie due to trail-edge effects, 3) the impacts of OTR on lek site selection, and 4) the potential for capercaillie refuges.  
  Call Number (up) Serial 4250  
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Author Wennstrom, C., pdf  url
openurl 
  Title Old fortification islands opened for visitors in Finland Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 182-183  
  Keywords MMV10  
  Abstract In 1999 the Finnish government decided to concentrate the management of all state-owned land and water areas to Metsähallitus, which is an unincorporated state enterprise responsible of the management and protection of the state-owned land and water areas in Finland. For example, areas from the Finnish Defence Forces were moved to Metsähallitus. Many of these sites were islands that had been closed to the public for several decades. These sites contain a very rich biodiversity and a strong cultural heritage. This presentation on how Metsähallitus opened two old military islands to the visitors is a practical example on what kind of management issues can rise when opening new marine protected areas to coastal-marine recreation.  
  Call Number (up) Serial 4282  
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Author Piotrowski, K.; Rogowski, M.; Mickiewicz, A., pdf  url
openurl 
  Title Assessment and accuracy improvement of monitoring of tourism traffic in a mid-mountain national park (MSTT: Monitoring System of tourist traffic) in Stołowe Mountains National Park, SW Poland Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 290-291  
  Keywords MMV10  
  Abstract The sustainable management of vulnerable natural areas requires accurate measurement of visitor flows, especially in protected natural areas (Andersen et al. 2013). According to Andersen et al. (2013), the most often used counting system is a pyroelectric sensor that features a lens sensitive to heat radiation emitted by the human body (Eco-Counter model: PYRO sensor). An important challenge with automatic counting systems is their accuracy, since all types of counters are subject to counting errors (Pettebone et al. 2010).This study focuses on visitor counting accuracy in national parks situated in mountain areas that are also one of the most popular tourist areas. It illustrates the attention to detail required to carry out accurate visitor counting. The purpose of the study was to evaluate the accuracy of pyroelectric sensor measurement errors in relation to different visitor flow levels and different time intervals between visitors. This verification was based on field experiments and on-site observations of the pyroelectric sensors working as part of the Monitoring System of tourist traffic (MSTT) in Stolowe Mountain National Park (SMNP) in Sudety Mountains, southwestern Poland. SMNP is visited by about 900,000 tourists per year. (Rogowski 2020). In mountain areas, it is difficult to collect data over a longer period of time. In addition, field and weather conditions may yield a higher error rate. This evaluation of accuracy was performed to yield calibration formulas.  
  Call Number (up) Serial 4329  
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Author Kling, K. G., pdf  url
openurl 
  Title Balancing values of accessible nature-based tourism, nature conservation and the visitor experience Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 318-319  
  Keywords MMV10  
  Abstract Spending time in nature and participating in outdoor activities has positive effects on the health and well-being of individuals, and nature-based tourism and outdoor recreation have the potential to provide an appropriate setting to engage in such activities (Farkic et al., 2020; Lackey et al., 2019). Even though our understanding of the benefits of nature experiences is well established, there remains unequal access to nature and nature-based activities among different groups in society. People with disabilities are often excluded from being able to fully participate in nature-based tourism and recreation due to physical and social barriers. There is therefore a need for natural areas to become more inclusive and cater to the needs of diverse groups of visitors (Menzies et al., 2020). The accommodation and adjustment of natural areas so that they become more inclusive for people with disabilities nevertheless entails some contradiction of values, especially between accessible nature-based tourism, nature conservation and the visitor experience (Corazon et al., 2019; Donlon, 2000). Increased accessibility in, as well as to, natural areas often means expanding infrastructure and improving facilities; actions which can have an impact on visitors perceptions of untouched nature and raise questions as to whether they are compatible with the objectives of nature conservation (Tverijonaite et al., 2018). However, political objectives of accessible nature for all are highly important in the context of social sustainability and social inclusion, and managers and planners of natural areas therefore have to balance these differing values in order to ensure that different interests and expectations are met. This balancing creates a moral dilemma concerning access to nature: who has access and who is excluded, and how should values be prioritised?  
  Call Number (up) Serial 4341  
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Author Stokke, K. B.; Clemetsen, M., pdf  url
openurl 
  Title Local spatial planning as tool for integrated visitor strategies and community development Type
  Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal  
  Volume MINA fagrapport Issue Pages 396-397  
  Keywords MMV10  
  Abstract Nature-based tourism is to a large extent based on different types of protected areas, adjacent landscapes and communities. In this paper we explore how municipal spatial planning may serve as a tool for integrated visitor strategies and community development. In Norway, visitor strategies are introduced for national parks and other large protected areas. These strategies are based on the planning system inside protected areas, regulated by the Nature Diversity Act. The research question is: How can local spatial planning support integrated visitor strategies and community development? Norway has two different institutional systems for spatial planning within and outside protected areas.  
  Call Number (up) Serial 4375  
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Author Arnberger, A.; Brandenburg, C.; Muhar, A., pdf  url
openurl 
  Title Preface Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages I-II  
  Keywords MMV1  
  Abstract  
  Call Number (up) ILEN @ m.sokopp @ 383 Serial 2266  
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Author Liebel, G., pdf  url
openurl 
  Title Opening Address Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages III-III  
  Keywords MMV1  
  Abstract  
  Call Number (up) ILEN @ m.sokopp @ 408 Serial 2267  
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Author Muhar, A.; Arnberger, A.; Brandenburg, C., pdf  url
openurl 
  Title Methods for Visitor Monitoring in Recreational and Protected Areas: An Overview Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 1-6  
  Keywords MMV1  
  Abstract The objective of this paper is to present a systematic overview on methods used for visitor monitoring in recreational areas. Emphasis is given on quantitative methods such as direct observation, video observation, counting devices and registration books. The various approaches are discussed with regard to practical, legal and organisational aspects, such as costs, maintenance requirements, dependence on infrastructure (e.g. electricity), risk of vandalism or suitability for remote and ecologically sensitive locations. For the design of a visitor monitoring scheme in a specific recreational area it is necessary to determine the best combination of devices and methods, depending on the objectives of the monitoring program. This relates also to the temporal resolution of monitoring activities (permanent, periodic, selective). In areas where the recreational use is largely depending on external factors such as weather, daytime and season, the representativity of a sampling scheme becomes crucial for the statistic validity of the obtained data. As visitor monitoring can also be regarded as an interference with the privacy of the persons being monitored, ethic aspects of the application of the various methods must also be addressed.  
  Call Number (up) ILEN @ m.sokopp @ 410 Serial 2268  
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Author Arnberger, A.; Brandenburg, C., pdf  url
openurl 
  Title Visitor Structure of a Heavily Used Conservation Area: The Danube Floodplains National Park, Lower Austria Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 7-13  
  Keywords MMV1  
  Abstract National parks in close proximity to large conurbations are not subject to the normal conflicts between conservation and ecological tourism but to those between conservation and urban recreational requirements. The Danube Floodplains National Park, Lower Austria is situated to the east of Vienna, the capital city of Austria, with a population of 1.6 million. Between June 2000 and May 2001, visitors were monitored in the Lower Austrian part of the National Park. An analysis of the results of the interviews, as well as their integration with the results obtained using long-term video monitoring, counts by human observers and route analysis, led to the identification of specific visitor categories with individual behavioral patterns and spatio-temporal distribution. In particular, regular recreational visitors from adjacent residential areas were very concerned about overcrowding and would react to the high visitor frequency through a change in their habits. This alteration of visiting habits would lead to grave problems for the environmental management of the National Park.  
  Call Number (up) ILEN @ m.sokopp @ 412 Serial 2269  
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Author Cessford, G.; Cockburn, S.; Douglas, M., pdf  url
openurl 
  Title Developing New Visitor Counters and their Applications for Management Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 14-20  
  Keywords MMV1  
  Abstract Developing visitor flow models for managing visitors to conservation areas is not possible without accurate visitor count data from the field. However, obtaining such counts in a reliable and cost-effective manner has proven to be more difficult than may be expected. Reasons for this are reviewed, and the features that park managers want in their visitor counting tools are discussed. Based on these demands, development of new visitor counters is underway, along with integrated systems for systematic collection and management of the data they provide. However, more effective direction is required from visitor flow models to guide the deployment of these new counter systems. This is an ongoing programme, and the presentation provided here summarises background information and progress to date.  
  Call Number (up) ILEN @ m.sokopp @ 414 Serial 2270  
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Author De Vries, S.; Goossen, M., pdf  url
openurl 
  Title Predicting transgressions of the social capacity of natural areas Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 21-27  
  Keywords MMV1  
  Abstract Within the urbanized Dutch society, the social function of forests and nature areas is becoming more and more important. The same holds for agricultural areas. However, planning and management tools for this social function are almost absent. This paper presents a tool to be used by policy makers at regional and higher levels. By means of a normative analysis the local supply of and demand for nature-based recreation are confronted with each other. Because of its normative nature, the analysis does not offer a good description or prediction of actual recreational behavior. However, it does offer insight into where, according to the policy norms, the local supply of nature-based recreation opportunities cannot accommodate local demands. The method has been applied nation-wide and outcomes are momentarily used to substantiate spatial claims to develop new recreation areas.  
  Call Number (up) ILEN @ m.sokopp @ 416 Serial 2271  
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Author Hinterberger, B.; Arnberger, A.; Muhar, A., pdf  url
openurl 
  Title GIS-Supported Network Analysis of Visitor Flows in Recreational Areas Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 28-32  
  Keywords MMV1  
  Abstract The application of GIS tools for visitor monitoring facilitates a profound analysis of visitor flow patterns. Giving a visual impression of the distribution of visitors within an area via maps, interpretation of visitor use data is much easier and better. Furthermore, a GIS also allows to determine and analyse quantitative parameters of visitor use such as trail and visitor density. These parameters can also be used to characterise and compare different areas within a park. With a standardised approach, also comparisons between parks can be realised. Therefore, GIS is increasingly used in the area of visitor monitoring to assist recreation planners and park managers in their everyday work. This paper demonstrates how a GIS-based trail network analysis was used in the framework of a visitor monitoring project in the Danube Flood Plains National Park, Austria.  
  Call Number (up) ILEN @ m.sokopp @ 418 Serial 2272  
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Author Krämer, A.; Roth, R., pdf  url
openurl 
  Title Spatial Requirements of Outdoor Sports in the Nature Park Southern Blackforest – GIS-based Conflict Analysis and Solutions for Visitor Flow Management Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 33-39  
  Keywords MMV1  
  Abstract  
  Call Number (up) ILEN @ m.sokopp @ 420 Serial 2273  
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Author Keirle, I., pdf  url
openurl 
  Title Observation as a Technique for Establishing the Use made of the Wider Countryside: a Welsh Case Study Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 40-45  
  Keywords MMV1  
  Abstract Surveying the use made of the wider countryside for recreation is problematic due to the scale of the area to be covered. In particular the distribution, numbers and activities of countryside visitors are difficult to ascertain using conventional methodologies such as questionnaires and counters. This paper describes an observational methodology that has been used investigate recreational activity in a 466 square kilometre area of Mid Wales. The results illustrate the countryside resources that are being utilised, the activities undertaken and the number of people involved. It is concluded that observation is a valuable tool in understanding the nature of recreation in the wider countryside.  
  Call Number (up) ILEN @ m.sokopp @ 422 Serial 2274  
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Author McVetty, D., pdf  url
openurl 
  Title Understanding Visitor Flows in Canada's National Parks: the Patterns of Visitor Use Study in Banff, Kootenay, and Yoho National Parks Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 46-52  
  Keywords MMV1  
  Abstract Parks Canada and its stakeholders are seeking to better understand visitors’ movements, behaviour, and motives to support ecological integrity and sustainable tourism. Traditional market research describes these dimensions one at a time, but few studies have focused on the segmentation needed to addresses all three dimensions together. This study develops a complex visit typology and compares its practical value to a more common segmentation approach: visitor origin. Results suggest that both approaches have practical value, but that the post hoc visit type approach is more useful as a management tool for describing visitor movements.  
  Call Number (up) ILEN @ m.sokopp @ 424 Serial 2275  
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Author Rundle, S., pdf  url
openurl 
  Title Monitoring Low Volume Walker Use of a Remote Mountain Range: a Case Study of the Arthur Range, Tasmania, Australia Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 53-58  
  Keywords MMV1  
  Abstract Registration data are the major source of information about bushwalker (hiker, tramper, rambler) volumes and basic characteristics in the Arthur Range within the Tasmanian Wilderness World Heritage Area. This paper describes the problems encountered with the existing registration system and the simple and practical solutions adopted to address them.  
  Call Number (up) ILEN @ m.sokopp @ 426 Serial 2276  
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Author Shapochkin, M.; Kiseleva, V., pdf  url
openurl 
  Title Monitoring of Recreation-Affected Forest Stands in the National Park Losiny Ostrov Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 59-64  
  Keywords MMV1  
  Abstract The effect of recreation on the forests of National Park Losiny Ostrov located within the boundaries of Moscow is examined. The methods of monitoring of recreation-affected forest stands are represented, and the preliminary results of their application for the revealing of the most damaged forest areas are discussed. Some practical measures are suggested in order to redistribute visitor flows across the territory of the most visited part of the national park.  
  Call Number (up) ILEN @ m.sokopp @ 428 Serial 2277  
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Author Visschedijk, P.A.M.; Henkens, R.J.H.G., pdf  url
openurl 
  Title Recreation Monitoring at the Dutch Forest Service Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 65-67  
  Keywords MMV1  
  Abstract In 1996 the former Institute for Forestry and Nature Research (now Alterra) started to develop a system to monitor the recreational use of forests and other grounds owned by the Dutch forest service. The aim was to determine the number of visitors, their activities and the percepted quality. This information provides a valuable management tool for targeting of resources. The system uses three methods to gather the information: 1. Monitoring vehicle and bicycle use at the sites by using traffic counters with induction loops installed in the road (all year round). 2. Visual counting of visitors at all entrances (on 12 days during the year). 3. Survey of visitors (on 12 days during the year). When the system is fully implemented their will be a network of 48 sites. All of these will be monitored by using this method once in every 10 years, on average 5 sites a year.  
  Call Number (up) ILEN @ m.sokopp @ 430 Serial 2278  
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Author Gätje, C.; Möller, A.; Feige, M., pdf  url
openurl 
  Title Visitor Management by Visitor Monitoring? Methodological Approach and Empirical Results from the Wadden Sea National Park in Schleswig-Holstein Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 68-73  
  Keywords MMV1  
  Abstract Even today monitoring in most large nature reserves is mainly concerned with ecological environmental observations. Socio-economical parameters and special parameters concerned with tourism are rarely part of such programmes. This is not the case in the Schleswig-Holstein Wadden Sea National Park (SH-WSNP). During an extensive ecosystem research project the necessary basis for a better understanding of the structure and dynamics of the Wadden Sea was made. The local population and economy of the Wadden Sea region, especially tourism, played an important role in the project right from the start. The knowledge gained by the project was used as a basis for the revision of the national park law and in the concept for an interstate monitoring programme for the Wadden Sea. The three modules of the socio-economic monitoring (SEM): SEM-Regional, SEM-Trend and SEM-Poll document the, for Germany, unique and thus innovative character of this monitoring programme which is orientated towards comprehensive data collection and assessment. Extensive experience with different methods and results of the quantitative and qualitative monitoring of visitors were gathered during a three year test phase. The possible use of the results for an optimisation of the management of visitor flow in and adjacent to the National park and for more targeted information and public relations work are discussed.  
  Call Number (up) ILEN @ m.sokopp @ 432 Serial 2279  
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Author Gokhelashvili, R.; Gavashelishvili, A.; Javakhishvili, Z.; Azniashvili, L., pdf  url
openurl 
  Title Tourism Infrastructure Planning in Tusheti National Park of Georgia Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 74-77  
  Keywords MMV1  
  Abstract This paper provides an example of using biodiversity information for tourism infrastructure and management planning in national parks to avoid conflicts between nature conservation, recreational goals, and other users. Within the area of the proposed Tusheti National Park in Georgia, we used field survey data of seventeen focal species within a GIS analytical environment to assess the consistency of planned management categories zoning and administrative and visitor infrastructure (including tourist trails) with biodiversity conservation requirements. A map, comprised of layers for each focal species, was overlaid onto maps of proposed zoning, infrastructure and tourist trails. Numerous conflicts in planning were detected and recommendations were made to improve zoning and infrastructure planning in the national park, and to minimize negative effects of tourism on biodiversity conservation.  
  Call Number (up) ILEN @ m.sokopp @ 434 Serial 2280  
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Author Lukac, G., pdf  url
openurl 
  Title The Visitor Flows and the Bird Communities in the Paklenica National Park, Croatia (between 1997-2001) Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 78-83  
  Keywords MMV1  
  Abstract The paper shows the visitor flow in the Great Paklenica canyon, the most visited part of Paklenica National Park. This area is the greatest climbing center in Croatia. About 500-800 visitors reside on average in this area daily from mid-April to the end of October. The maximum number of visitors, 90.000, was reached in 2001. Up until now we have noted more than 200 bird species the National Park area, and between 1997 and 2001 we have recorded 56 species breed in the Velika Paklenica canyon. This most visited canyon, is known as the breedding area of 18 rocky bird species, such as as Peregrine Falcon, Short–toed Eagle, Kestrel, Rock Partridge, Eagle owl, Rock Dove, Alpine swift, Raven, Rock Nuthach, Blue Rock Thrush, Rock Thrush, Crag Martin, House Martin, Red-rumped Swallow, Black Redstart, Black-eared Wheatear. One pair of Golden Eagles moved to an inaccessible area of the Mala Paklenica canyon. The small colonies of Griffon Vultures have ceased to exist in the National Park. The Egyptian Vulture have disappeared from Croatia at the end of the 1980-ties. This paper discusses the influences of visitor flows, climbing and other recreational activites on the breeding bird communities.  
  Call Number (up) ILEN @ m.sokopp @ 436 Serial 2281  
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Author Pekny, R.; Leditznig, C., pdf  url
openurl 
  Title Visitor Management in the Wilderness Area Dürrenstein, Lower Austrian Kalkalpen Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 84-88  
  Keywords MMV1  
  Abstract With its approx. 2.400 ha, the wilderness area Dürrenstein lies in the south-western part of Lower Austria in the northern Kalkalpen. The primary objective of this protected area, which is aiming at being recognised as Category I of the IUCN guidelines (Eastern part: Ia – strict nature reserve and Western part: Ib – wilderness area), is the sustainable protection of this region. However, as according to the said guidelines, human disturbance in the wilderness area must be minimised, yet educational opportunities (for Ia) and the well-being of visitors (for Ib) are part of the criteria for the mentioned categories, there could be potential conflicts between nature protection objectives and the activities resulting from an educational and recreational obligation (visitor management and guidance). As part of the LIFE project carried out for the establishment of the wilderness area, visitor surveys were made. They showed that the area around the Dürrenstein was mostly a regional recreation area. The number of visitors has remained widely the same in the last 50 years despite slight fluctuations. An increase in the level of popularity of the protected area, following the Category I recognition, could alter the situation. A possible consequence of a larger number of visitors would be the effect on habitats i.e. a disturbance of the wild animals living in the wilderness area. In particular hoofed game, red deer, deer and chamois but also rare birds such as capercaillie or black grouse could be affected. The result of increased disturbance is species extinction or in the case of hoofed game (forest)ecological damage, which cannot be tolerated in such a small wilderness area. In order to counteract the negative effects of a positive visitor development in the wilderness area, appropriate standards must be set for visitor management. For this, measures for visitor guidance should not only be applied inside the wilderness area, but also partly in its forefield. Only thus may the demands of nature protection on an effective visitor management be met. Therefore, basic – from the point of view of the protected area management, very moderate – principles were fixed for the wilderness area itself: • Visitor information on the protection objective • Monitoring of the development of the recreational use • Gentle guidance instead of orders (marked trails) • Discussion of arising utilisation conflicts with all parties concerned.  
  Call Number (up) ILEN @ m.sokopp @ 438 Serial 2282  
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Author Steiner, W.; Parz-Gollner, R., pdf  url
openurl 
  Title Actual Numbers and Effects of Recreational Disturbance on the Distribution and Behaviour of Greylag Geese (Anser Anser) in the “Neusiedler See – Seewinkel” Nationalpark Area Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 89-94  
  Keywords MMV1  
  Abstract The Neusiedler See – Seewinkel National Park area is confronted with a remarkable increase in tourism and recreational activities during the last years. The „Koppel“ area, situated on the eastern shore of the lake, is one of the most important breeding sites for Greylag Geese. Behaviour and distribution of the geese on the breeding site as well as touristic activities on the adjacent road leading along the „Koppel“ were examined to investigate relations and interactions between the Greylag Goose population and tourism. Taking into account the excellent weather and breeding conditions in the year 2000 the results of the survey indicate a stable or even rising Greylag population, increasing numbers of visitors and high disturbance frequencies in the vicinity of the study area. The number of disturbances on the adjacent road seems to affect the suitability of the site in general, leading to a specific temporal and spatial distribution of the birds, whereas different disturbance qualities result in changes of the birds behaviour.  
  Call Number (up) ILEN @ m.sokopp @ 440 Serial 2283  
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Author Suchant, R.; Schäfer, A., pdf  url
openurl 
  Title Integrating Tourism and Grouse Habitat Protection in the Black Forest Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 95-101  
  Keywords MMV1  
  Abstract This project illustrates methods for combining tourism and conservation. The project area of 8.000 hectares is a popular central European tourist attraction. It is also NATURA 2000 area and habitat of the hazel grouse (Bonasa bonasia L.) and capercaille (Tetrao urogallus L.). Grouse species are used as indicators for environmental features such as diversity, natural character and beauty of the landscape. A catalogue of integrated actions was coordinated in a two-phase method based on detailed inventories of the landscape ecology, tourist use, the habitat and distribution of grouse species: The first step was to tune the measures for habitat improvement within a spatial concept with rest zones for wildlife in which silvicultural measures should improve habitat structures. The second step was coordination with local authorities and NGO’s to concentrate and improve the tourist infrastructure outside these rest zones. The result of the project (begun in 1998) has been a win-win-situation: improvement of habitat structures as well as improved offer for tourism. Conservation and the utilization of nature are no longer regarded as contradictory. The dynamic of a spatial concept based on scientific results allows all the various interest parties to work together. The project is supported by EU’s “LIFE-Nature” programme.  
  Call Number (up) ILEN @ m.sokopp @ 442 Serial 2284  
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Author Cessford, G., pdf  url
openurl 
  Title Perception and Reality of Conflict: Walkers and Mountain Bikes on the Queen Charlotte Track in New Zealand Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 102-108  
  Keywords MMV1  
  Abstract A variety of social and physical impacts are attributed to mountain biking. In many cases, the perception of these impacts differs from the reality of on-site experiences. This distinction is explored in two ways. First, a brief review of impact issues associated with mountain bikes is carried out. Second, results are presented from a survey of 370 walkers on a multi-day natural track where biking has been allowed on a trial basis. Walker opinions are surprisingly positive toward bikes. These opinions are found to be more positive among those walkers who had actual encounters with bikes. By contrast, more negative opinions were found among those who had no such encounters. Such distinctions between perception of a conflict and the actual outcome from an experience have important implications for park managers responsible for providing a range of different recreation opportunities.  
  Call Number (up) ILEN @ m.sokopp @ 444 Serial 2285  
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Author Jackson, S.; Haider, W.; Elliot, T., pdf  url
openurl 
  Title Resolving Inter-Group Conflict in Winter Recreation: Chilkoot Trail National Historic Site, British Columbia Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 109-114  
  Keywords MMV1  
  Abstract The Chilkoot Trail National Historic Site, in British Columbia, Canada, is wellknown for its summer historic gold rush hiking route, and is popular in the winter with local residents for skiing, snowmobiling and other winter sports. Park managers implemented a strategy of temporal segregation to mitigate known conflicts between motorised and nonmotorised winter users. This study evaluated the effectiveness of separating users, by monitoring visitor satisfaction and support for the management strategy, and assessing the key differences between user groups within the theory of asymmetrical conflict. The results show that separating users does increase satisfaction for non-motorised users; however, support for controlled access is moderate to low among all users. This study alerts park managers using direct tools such as controlled access, in that dissatisfaction may shift from those who were most affected by the inter-group conflict (non-motorised users) to the motorised group, who are dissatisfied with increased access limitations and loss of freedom.  
  Call Number (up) ILEN @ m.sokopp @ 446 Serial 2286  
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Author Haider, W., pdf  url
openurl 
  Title Stated Preference & Choice Models – A Versatile Alternative to Traditional Recreation Research Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 115-121  
  Keywords MMV1  
  Abstract In outdoor recreation research and visitor management applications, stated preference and choice methods have not enjoyed the same amount of popularity when compared to other directions of applied research. This is somewhat surprising considering the fact that decisions that managers of protected areas and outdoor recreation in general face are typically multiattribute in nature and require an understanding of the trade-offs that decision-makers of clients are willing to make. This paper provides an overview to stated choice research by explaining the essential considerations during the design and analysis of this approach. The various stages will be explained on hand of a simple example. Then the versatility of the approach will be demonstrated by discussing research design options in more detail.  
  Call Number (up) ILEN @ m.sokopp @ 448 Serial 2287  
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Author Burns, R.C.; Graefe, A.R., pdf  url
openurl 
  Title Segmentation of Outdoor Recreationists: A Comparison of Recreationists’ Perceptions of Importance and Satisfaction Across Activities Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 122-128  
  Keywords MMV1  
  Abstract The purpose of this study was to explore levels of importance and satisfaction with various attributes of customer service among selected segments of outdoor recreationists. The study also examined the nature of the relationships between satisfaction attributes and overall satisfaction. These relationships were tested for four dimensions of satisfaction (facilities, services, information, and recreation experience), across three water-based user groups (ramp users, campers, and day users). This study builds on previous customer satisfaction research conducted by both consumer behavior specialists and recreation researchers. In congruence with previous research on customer satisfaction, many of the constructs associated with quality in a recreation environment are intangible, elusive, and extremely difficult to measure. Study results showed that there are significant differences between different segments of users in reported levels of importance and satisfaction with various aspects of a recreational visit, but the nature of the relationships between the various domains and overall satisfaction varies little across the user segments.  
  Call Number (up) ILEN @ m.sokopp @ 450 Serial 2288  
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Author Cottrell, S., pdf  url
openurl 
  Title Predictive Model of Responsible Environmental Behaviour: Application as a Visitor-Monitoring Tool Type
  Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal  
  Volume MMV 1 - Proceedings Issue Pages 129-135  
  Keywords MMV1  
  Abstract This working paper presents a framework for understanding responsible environmental behaviour as a visitor-monitoring tool. Visitor use data forms the basis of any successful visitor management plan to understand user knowledge, awareness and attitudes about pollution issues in order to develop management policies and actions that enhance appropriate visitor behaviour. A case study of the application of a predictive behavioural model on the Chesapeake Bay, Maryland, USA involving boater environmental behaviour as a social indicator is discussed. Results indicate that knowledge of water pollution issues, awareness of the consequences, equipment issues such as boat length and boat type, and situational factors that constrain or hinder appropriate behaviour were indicators of appropriate behaviour. A structural equation path diagram model was tested using AMOS student version 4.01 using up to seven of the eight predictors from boating behaviour case study to demonstrate the strength of a path analysis procedure. Results model those of the stepwise regression procedures used in the original study, yet the path diagrams demonstrate ease of interpreting the structural relationships among variables in a regression equation. Implications for management actions in the case study situation are given followed by a proposed researchmonitoring program coupling social science techniques with the natural sciences.  
  Call Number (up) ILEN @ m.sokopp @ 452 Serial 2289  
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