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	Record
	Author	Absher, J.; English, D.; Burns, R.,
	Title	Customer service metrics as a basis for segmentation of forest recreationists			Type
	Year	2010	Publication	Recreation, tourism and nature in a changing world	Abbreviated Journal
	Volume	MMV 5 - Proceedings	Issue		Pages	61-62
	Keywords	MMV5, customer service, forest recreation management, visitor segmentation
	Abstract
	Call Number	ILEN @ m.sokopp @ 264			Serial	2706
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