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Author Absher, J.; English, D.; Burns, R.,
Title Customer service metrics as a basis for segmentation of forest recreationists Type (up)
Year 2010 Publication Recreation, tourism and nature in a changing world Abbreviated Journal
Volume MMV 5 - Proceedings Issue Pages 61-62
Keywords MMV5, customer service, forest recreation management, visitor segmentation
Call Number ILEN @ m.sokopp @ 264 Serial 2706
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