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Author Burns, R.C.; Graefe, A.R.,
Title Segmentation of Outdoor Recreationists: A Comparison of Recreationists’ Perceptions of Importance and Satisfaction Across Activities Type
Year 2002 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas Abbreviated Journal
Volume MMV 1 - Proceedings Issue (up) Pages 122-128
Keywords MMV1
Abstract The purpose of this study was to explore levels of importance and satisfaction with various attributes of customer service among selected segments of outdoor recreationists. The study also examined the nature of the relationships between satisfaction attributes and overall satisfaction. These relationships were tested for four dimensions of satisfaction (facilities, services, information, and recreation experience), across three water-based user groups (ramp users, campers, and day users). This study builds on previous customer satisfaction research conducted by both consumer behavior specialists and recreation researchers. In congruence with previous research on customer satisfaction, many of the constructs associated with quality in a recreation environment are intangible, elusive, and extremely difficult to measure. Study results showed that there are significant differences between different segments of users in reported levels of importance and satisfaction with various aspects of a recreational visit, but the nature of the relationships between the various domains and overall satisfaction varies little across the user segments.
Call Number ILEN @ m.sokopp @ 450 Serial 2288
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Author Absher, J.D.; Graefe, A.R.; Burns, R.C.,
Title Monitoring Public Reactions to the U.S. Forest Service Recreation Fee Program Type
Year 2006 Publication Exploring the Nature of Management Abbreviated Journal
Volume MMV 3 - Proceedings Issue (up) Pages 50-51
Keywords MMV3, Forest recreation, fees, public perceptions, monitoring, evaluation
Abstract
Call Number ILEN @ m.sokopp @ 586 Serial 2417
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Author Burns, R.C.; Graefe, A.R.,
Title Outdoor Recreationists in Oregon and Washington: A Comparison of Recreationists’ Perceptions of Experience Satisfaction Across Two US Pacific Northwest States Type
Year 2006 Publication Exploring the Nature of Management Abbreviated Journal
Volume MMV 3 - Proceedings Issue (up) Pages 52-53
Keywords MMV3, Recreation satisfaction, visitor monitoring, visitor segmentation
Abstract
Call Number ILEN @ m.sokopp @ 588 Serial 2418
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Author Arnberger, A.; Eder, R.; Allex, B.; Sterl, P.; Burns, R.C.,
Title Exploring relationships between visitor motives, satisfaction, recreation quality and attitudes towards protected area management in the Gesaeuse National Park, Austria Type
Year 2010 Publication Recreation, tourism and nature in a changing world Abbreviated Journal
Volume MMV 5 - Proceedings Issue (up) Pages 63-64
Keywords MMV5, attitudes, motives, National Park, visitor survey
Abstract
Call Number ILEN @ m.sokopp @ 80 Serial 2707
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Author Burns, R.C.; Moreira,J.C.
Title Recreation monitoring in Brazil conservation units: a preliminary examination of trip characteristics, opinions, crowding, and satisfaction levels Type
Year 2014 Publication The 7th International Conference on Monitoring and Management of Visitors in Recreational and Protected Areas: Local Community and Outdoor Recreation Abbreviated Journal
Volume MMV 7 - Proceedings Issue (up) Pages 249-250
Keywords MMV7
Abstract
Call Number Serial 3024
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Author Burns, R.C., English, D.
Title Testing the use of wild game cameras for US Forest Service recreational visitor monitoring in Oregon/Washington, USA Type
Year 2016 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK Abbreviated Journal
Volume MMV 8 - Proceedings Issue (up) Pages 245-247
Keywords MMV8
Abstract In 2015 a university research groupbegan developing new methods for data collection using wildlife cameras (game cameras) for short-term (7-day) and long-term (year-round) data collection at pre-selected recreation sites. The pilot study is in support of the US Forest Service (Region 6) National Visitor Use Monitoring Program (NVUM) program. NVUM has been the sole method of understanding visitor use within the US Forest Service since 2000. The USFS NVUM program manager selected 13 sites across Region 6 for the pilot study. Game camera methodology includes 16 short-term data collection sites scheduled for data collection at various times throughout the FY 2016 (four sites per Forest). These are a selection of low use sites and the goal is to continue to collect better quality data, reduce potential safety concerns, and at a reduced financial cost. Long-term data collection involves deploying cameras for year-round data collection.These is a selection of Permanent Traffic Counter sites where other monitoring methods pneumatic and infrared counters) are not appropriate for long-term monitoring due to factors such as geography (e.g. destruction by snow-plows) and limitations of the units (e.g. failure of some infrared counters to register high use counts).For both short-term and long-term sites, cameras can be used to collect valuable data pertaining to trail use (group size, overnight or day use, length of stay, etc.) and vehicle use (vehicles counts entering/exiting the Forest, vehicle type, etc.). Accordingly, we sought to a) Determine appropriate interval settings for cameras based on site type (i.e. necessary frequency of the recording of images to capture use of trails, roads) and b) Gather more information to contribute to the protocol in development for short-term (7-day) and long-term sites.
Call Number Serial 3936
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Author Burns, R.C.
Title Use of various of data in decision making: A transportation case study in Seattle, Washington, USA Type
Year 2018 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK Abbreviated Journal
Volume MMV 9 - Proceedings Issue (up) Pages 269-270
Keywords MMV9
Abstract Access to outdoor recreation settings can be defined and operationalized in many different ways, including access through transportation methods that enable people to visit recreation areas. This roundtable discussion paper focuses on understanding residents’ preferences for a potential transportation method from a major urban setting (the Seattle-Metro area) to the western, more accessible fringes of the Mount Baker-Snoqualmie National Forest (MBS), in the US state of Washington. The study involved a series of quantitative studies, focusing on MBS users and non-users.
Call Number Serial 4129
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Author Moreira, J.C; Burns, R.C.; de Carvalho, G.K.
Title Use of game cameras and interviews to monitor visitors: is there crowding in the Iguaçu National Park – Brazil Type
Year 2018 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK Abbreviated Journal
Volume MMV 9 - Proceedings Issue (up) Pages 276-277
Keywords MMV9
Abstract  The objective of this effort was to collect data with cameras and to verify the satisfaction of the visitor and their crowding perception. The methodology involved interviews with 920 visitors and on-site data collection using a Plotwatcher camera. Camera images were collected each day, between 09h and 19h. Visitors were asked about their perception related with the number of people who were on the park at that time. The interviews took place between December 2017 and January 2018. Photos were also presented with 3 different scenarios to obtain visitors’ perceptions of the number of other visitors in the park. The three options were pictures with few people, with many people and a vast number of other people, so the visitor could answer which photo he preferred.
Call Number Serial 4132
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Author Burns, R.C.; Moreira, J.
Title Development of a systematic visitor monitoring program for Brazil Parks and Protected Areas Type
Year 2018 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK Abbreviated Journal
Volume MMV 9 - Proceedings Issue (up) Pages 413-414
Keywords MMV9
Abstract The purpose of this study was to define the visitor profile of the Brazilian Amazon Basin using data from two different locations: The Tapajós National Forest and Anavilhanas National Park. This study also investigated satisfaction, perceptions of the number of other visitors, and methods of arriving at the protected areas.
Call Number Serial 4179
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Author de Meira Albach, V.; Cardozo Moreira, J.; Burns, R.C.
Title Methodological proposal for the analysis of the online reputation of protected areas Type
Year 2018 Publication Monitoring and Management of Visitor Flows in Recreational and Protected Areas – ABSTRACT BOOK Abbreviated Journal
Volume MMV 9 - Proceedings Issue (up) Pages 461-462
Keywords MMV9
Abstract In order to analyze the online reputation of protected areas on the TripAdvisor website, and to identify visitor’s opinions regarding satisfaction, quality and experience, categories of analysis have been defined. Three main categories are suggested: Landscape, Services and Activities. These categories encompass key aspects of analysis, with the use of keywords
Call Number Serial 4195
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Author Lemmen, M.; Burns, R.C.; Andrew, R.G.; Schwarzmann, D.,
Title Assessment of visitation patterns in Grays Reef National Marine Sanctuary: An offshore aquatic protected area Type
Year 2021 Publication The 10th MMV Conference: Managing outdoor recreation experiences in the Anthropocene – Resources, markets, innovations Abbreviated Journal
Volume MINA fagrapport Issue (up) Pages 240-241
Keywords MMV10
Abstract The United States includes over 600,000 square miles of underwater parks designated as National Marine Sanctuaries (NMS). These areas often serve as a popular destination for natural resource exploration, recreation, tourism, and they offer many other ecosystem services. Understanding visitor use is fundamental for engaging and improving management in protected areas. As part of a larger scale project, named NMS-COUNT, which is developing a methodology to estimate the number of visitors in National Marine Sanctuaries, two questionnaires were distributed to potential visitors of Grays Reef National Marine Sanctuary (GRNMS) and surrounding coastal Georgia. The first survey instrument was focused on visitation and trip characteristics and the second one was focused on economics. Both questionnaires included questions about the participants demographics, trip characteristics, recreation activities and the location of GRNMS as well as departure points, the most visited location of coastal Georgia and departure points for ocean recreation trips. Participants were asked to indicate the locations on separate heat maps. The sample size of this study was 1,650 effective survey contacts, with a response rate of 50.7 %.
Call Number Serial 4308
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